Privacy Policy

3T Trading and Investment Joint Stock Company is committed to protecting the private information of our customers.

Please read the ‘Personal Information Privacy Policy’ below to better understand the commitments we (3T Trading and Investment Joint Stock Company) make to respect and protect your rights as a customer.

Scope of information collection

• To utilize the services at Drip Hydration’s medical facilities (operated by 3T Investment and Trading Joint Stock Company), customers are required to provide certain personal information, including: email, full name, phone number, date of birth, address, and other relevant details.

• This registration process is designed to accurately identify our customers. This data is securely stored to track health information and safeguard customer rights and benefits before, during, and after utilizing our services.

• Customer details and any feedback provided will also be archived to continuously enhance our service quality and care.

• Furthermore, transaction data—including purchase history, transaction value, shipping and payment methods, etc.—will be retained by 3T Investment and Trading Joint Stock Company to facilitate follow-up communication and resolve any issues that may arise in the future.

• Scope of Information Collection: We (3T Investment and Trading Joint Stock Company) collect information and data related to activities performed by the Customer within the framework of the Services. This includes, but is not limited to, information and data regarding service and goods providers, transaction details (types of goods/services, location, and transaction time), and payment methods. Please note that we do not store sensitive payment card details used for transactions, such as full card numbers, CVV numbers, or equivalent authentication codes. We also collect device information (such as IP addresses, operating systems, browser types, hardware specifications, UDIDs, MEIDs, location data, referring website addresses, and the pages visited on the website https://driphydration.vn/ and the Dripcare Club application, including access frequency, feedback, file names, versions, advertising identifiers, and other relevant information).

• If you wish to opt-out of our promotional messages, please unsubscribe or email us at cskh@driphydration.vn and follow the provided instructions. If you prefer not to receive in-app notifications from the Dripcare Club application, please adjust the notification settings within the app or on your device.

Purpose of information collection

Information collected through the website https://driphydration.vn/ and the Dripcare Club application will help us to:

• Support customers when using our services or purchasing products.

• Advise and address customer inquiries (if any).

• Send useful health information or updates on the system’s programs and events.

Commitment to protecting customers’ personal information.

• 3T Trading and Investment Joint Stock Company is committed to using customer information strictly for the purposes disclosed to our customers.
• 3T Trading and Investment Joint Stock Company guarantees that we will not sell, share, or disclose your personal information for commercial purposes in violation of our commitments stated in this privacy policy.
• All transaction information between you and 3T Trading and Investment Joint Stock Company, as well as with Drip Hydration (under 3T Trading and Investment Joint Stock Company), will be securely protected.

Complaint policy

3T Trading and Investment Joint Stock Company emphasizes that your privacy and the protection of your personal information are our utmost priorities. Should you have any feedback, complaints, or inquiries regarding our Privacy Policy, please do not hesitate to contact us through one of the following channels:

• Hotline: 0901885088

• Email: cskh@driphydration.vn